Are your products handmade?
Yes, all our pieces are handcrafted by artisans. Each item is unique, so slight variations in color, shape, or texture are natural and part of its charm.
When will my order ship?
Orders are typically processed within 1–3 business days. Delivery time depends on your location and the shipping method selected at checkout.
Do you accept returns or exchanges?
We accept returns within 14 days of delivery. Items must be unused and in their original condition. Please contact us before returning any item.
Are your ceramics food safe?
Yes, all our ceramics are food-safe and suitable for everyday use.
Are they microwave and dishwasher safe?
Most pieces are microwave safe, but we recommend hand washing to preserve the finish and extend the life of handmade ceramics.
Can I cancel or change my order?
Orders can be modified or canceled within 12 hours of purchase. After that, processing may have already begun.
How can I contact you?
If you have any questions, feel free to reach out anytime. We’re happy to help.